Please note that Photo Lamps is not responsible for any postal issues. All packages will be sent by First Class Recorded Delivery. The quality of the print is dependant on the quality of the photos that you provide. You must own the copywright to any images you wish to have reproduced. No lamps will be created using indecent or offensive photographs. No returns or refunds once orders have been placed.  It is the customer's responsibility to provide a valid email address. It is recommended that lamps should not be positioned in direct sunlight.